Delivery & freight information
How can I access free freight?
Currently you can get free freight on your entire order when you spend $199 or more (excl. GST) on products from our health & hygiene (janitorial) range. We will continue to provide regular offers and promotions to help with your budget throughout the year. 
What does it mean when a product is a 'Special Order Item'?
Items marked 'Special Order' may be delivered direct from the manufacturer or supplier. Lead times may vary based on factors such as supplier, location, or customisation required.
How are my freight costs calculated?
Our standard freight rates are based on order size and are listed below.
Basket value (ex. GST)
$1.00 - $99.99
$100.00 - $299.99
$300 - $599.99
$600 and greater
Freight rate
$14.90
$26.90
$39.90
$49.90
My school is in a rural area? How am I affected by freight costs?
For regional and remote customers, we will further subsidise costs to minimise impact in these areas.
There may be some exclusions to the above. Please refer to our T&Cs for details. If you have any further questions on freight costs, please contact us here.

Standard delivery times

(Based on working days once your order has been dispatched from our QLD warehouse) Important notice: Mid-year stocktake may affect delivery times at the end of June 2024, refer to dates below.
Metro
City
Sydney
Brisbane
Melbourne
Canberra
Adelaide
Perth
Hobart
Launceston
Darwin
Working days
Up to 3-5
Up to 3-5
Up to 3-5
Up to 3-5
Up to 5-7
Up to 5-7
Up to 7-10
Up to 7-10
Up to 7-10
Regional
State
NSW
QLD
VIC
ACT
SA
WA
TAS
NT
Working days
Up to 5-7
Up to 5-7
Up to 5-7
Up to 5-7
Up to 7-10
Up to 7-10
Up to 10-15
Up to 10-15
Important: 2024 Mid-year stocktake warehouse closure dates
Our mid-year stocktake is approaching, please take note as this will affect some delivery times:
Australia
Last shipment date will be Friday 28th June 2024 Shipments to resume on Friday 5th July 2024
International
Last shipment date will be Wednesday 26th June 2024 Shipments to resume on Friday 5th July 2024
New Zealand
Last shipment date will be Friday 28th June 2024 Shipments to resume on Wednesday 10th July 2024