Zero-contact Delivery Effective 20 March 2020
As part of our effort to keep our customers and delivery teams safe, and prevent the spread of COVID-19, effective 20 March 2020 we implemented a temporary zero-contact delivery process. Upon delivery, your courier will place parcel/s at the usual point of delivery or where you have nominated, they will knock or ring and then step back at minimum of 1.5 metres. When the parcel/s are collected, the courier will ask permission to sign on your behalf, thus removing any need of personal contact and or touching devices.
Standard Delivery Times
(based on working days once your order has been dispatched from our QLD warehouse)
We like to ensure you are kept informed on the status of your order and believe in constant communication throughout your purchase journey.
Our customer service team are available during normal business hours and are always happy to take your call should you have any concerns about your order. For any orders with a value below $299* there is a small delivery cost of $14.90.
* Free Freight offer valid until 31st December 2022. Promotional value excludes GST. Offer excludes new projects and international orders.